Core ride engine

How 19Cabs helps more ride requests reach confirmation

One request. More matching options. Fare agreed on screen.

19Cabs searches nearby bike, auto and car drivers together. When the offered fare does not work, riders and drivers can adjust it inside the app instead of cancelling or negotiating by phone.

How 19Cabs keeps a ride moving

Request → options → fare → agreement → confirmation

  1. Search multiple vehicle types

    Choose up to three vehicle types in one request. A scarce auto does not stop the app from finding an available bike or car.

  2. Show one clear offered fare

    Drivers see the amount before accepting. Riders can raise or lower their offer within the app.

  3. Resolve fare differences on screen

    A driver can request a fair increase instead of rejecting or calling the rider.

  4. Confirm after both sides agree

    The ride moves forward only after the vehicle and fare are clear to both sides.

The two features behind the product

Matching range + fare agreement

Multi-vehicle matching

Bike, auto and car in one search

Search more of the nearby driver network without repeatedly cancelling and creating new requests.

Explore → On-screen fare agreement

Adjust the fare without losing the ride

Riders can change their offer. Drivers can request an increase. Both sides respond to the same number inside the app.

Explore →

Driver fare request (partner app) →

Built around a common failure

Ordinary requests stall. 19Cabs keeps both decisions inside one flow.

When one vehicle type is unavailable or the fare does not work, ordinary ride requests can end in repeated rejection, cancellation or phone negotiation.

Traditional failed flow

  1. Request one vehicle type
  2. No match or fare rejected
  3. Cancel → new request
  4. Call to negotiate — or give up

19Cabs flow

  1. Request
  2. Vehicle options
  3. Fare response
  4. Agreement
  5. Confirmation
More tools in the same app

Utilities around the core engine

Parcel booking, scheduled rides, live tracking and other utilities remain available, but the core 19Cabs product is simple:

Find more relevant drivers and settle the fare before the ride begins.

Parcel booking Door-to-door packages & COD Scheduled rides Book ahead in the rider app Live tracking Share trip status with family Driver fare request Partners ask for a fair bump

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