Building 19Cabs with AI as the team

About this talk

In this ~22-minute session at AI Engineer Melbourne, Balram Singh shares how AI became co-founder, engineering team, and data scientist for a real ride-hailing business — not a demo, not an MVP slide, but production apps serving riders and drivers daily.

19Cabs is a local ride app for India: bike, auto, car and e-rickshaw. Customers get live GPS, upfront fares and verified drivers. Driver partners use the 19Cabs Driver app to accept trips and manage their day.

Key ideas

• AI as the team — not a chatbot bolt-on, but leverage across idea, design, build and operations.
• Full product shipped — fare adjust, multi-vehicle select, book for others, parcel delivery, scheduled rides, driver referrals and more.
• Idea → production — strategy, end-to-end solution design, and shipping customer + driver apps with AI-assisted development.
• What's next — fraud detection, trust scoring, demand forecasting, smarter dispatch and safety anomaly detection.

Speaker

Get the apps

• 19Cabs rider app (Android)
• 19Cabs rider app (iOS)
• 19Cabs Driver app (Android)